Customer service Learnership

Role description

Are you ready to embark on a career in customer service?

H.Direct, a global B2B Company leader, is offering an exciting opportunity for a Customer Service Learner in Cape Town
Here’s everything you need to know:

Location: Cape Town

Job ID: R0246041

Job Type: Full time

Category: Customer Service

 

In today’s rapidly evolving markets, clients around the South Africa rely on H.Directs for escalating solutions. H.Direct is a hub where brilliant minds from diverse backgrounds come together to exchange ideas and fuel inspiration.

What’s in it for You?

This position offers contract that blends hands-on work experience with a comprehensive training course.

If you’re an EE (Employment Equity) candidate aged between 18 and 30 years old and find intrest in Business Management, this could be your opportunity to shine.

Key Responsibilities

• As a Customer Service Learner, you’ll be an essential part of the customer service team.
• Your day-to-day tasks will include, but are not limited to:
• Collaborating with internal teams, including, sales, and administrative departments
• Generating customer reports when needed
• Assisting with various projects and general customer service tasks as required

• Answering questions about a company’s products or services

• Handle customer complaints,
• provide appropriate solutions
• alternatives within the time limits
• follow up to ensure resolution

 

Role requirement

To join the Team you should check all of the requirements:

• Matric or equivalent.
• One year retail/sales (This would be advantageous ).
• Verbal communication skills.
• Must be able to work flexible retail hours.
• Hardworking.
• Interactive and engaging.
• Reliable, trustworthy and dependable.
• Passionate.

 

Benefits

• Great work environment.
• We are international meaning you get to travel.

CLICK HERE TO APPLY