Coffee Shop Waiter/Waitress
Closing Date: Not Stated
Reference Number: TSE230926-2
Job Title: Coffee Shop Waiter/Waitress
Business Unit / Division: Fedics
Job Type Classification: Fixed Term Contract
Location – Town / City: Waterkloof (Pretoria)
Location – Province: Gauteng
Location – Country: South Africa
About Us:
Fedics is looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to customers, someone who will have the patience, personality and perseverance to thrive in this role.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.
Duties & Responsibilities:
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests
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Skills and Competencies:
- Proven work experience as a Waiter or Waitress
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts
Qualifications:
- Matric
Policy
Tsebo is committed to protecting your personal data as well as your rights relating to the information in line with the provisions of the applicable data protection laws. As a company we are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants. Please note that Tsebo will not charge individuals seeking employment any fees, whether for registration, application, administration or placement.
