Traffic Coordinator P27 (Maximum 27hrs per week)
DETAILS:
Closing Date: Not Stated or Mentioned
Reference Number: ACK230914-3
Job Title: Shop Assistant P27 (Maximum 27hrs per week)
Department: Operations – Stores
Brand: Ackermans
Reporting To Position: Retail
Job Type Classification: Contract
Number of Positions: 100
Location – Town / City: South Africa as a whole
Location – Province: All Provinces
Location – Country: South Africa
Job Advert
The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.
If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.
COMPANY BACKGROUND AND VALUES
Gus Ackerman opened the doors to the first Ackermans store in 1916 in Wynberg, Cape Town, with a vision of making value-for-money products affordable to everyone. Today, there are more than 950 Ackermans stores operating in six countries, and his vision remains at the heart of them all.
The Ackermans brand appeals to the value-seeking consumer and attracts a broad audience. Ackermans customers juggle many roles and responsibilities and are generally strongly family-focused.
Bringing Value to Life’ is not just a catchphrase. The philosophy sits at the core of Ackermans’ operational structures and informs decision-making at every level. Within this context, prioritising values of courage, respect, integrity, simplicity and performance ensures that Ackermans is able to attract and retain the best individuals, suppliers and partners to its business.
Ackermans’ Ububele (kindness) programme facilitates the efforts of employees as they seek to bring value to the lives of others in their workplace and their personal lives. Ackermans gives employees a paid day of leave per year to help a charity of their choice to reach its goals. Ackermans also adds a financial commitment to each employee’s chosen charity. In 2012, the Ububele initiative started with 17 teams. In 2019, over 50 teams participate.
Qualifications: Grade 12 or equivalent
Knowledge, Skills and Experience:
Knowledge and skills:
• Excellent customer service skills
• Communication skills – fluent in English (any other language would be beneficial
• Tenacious
• High energy levels
• Highly motivated and target driven
Experience:
• Previous retail experience would be advantageous
APPLY FOR RCL BAKING LEARNERSHIP HERE
Key Responsibilities:
- Provide excellent customer service to give customer a great shopping experience
– Assist shoppers to find the goods and products that they are looking for
– Attend to customer queries / complaints
- Cashier duties
– Process cash and card payments
– Process Lay Bys
– Process customer refunds
– Reporting discrepancies and problems to the supervisor
– Till balancing
- Merchandising
– Ensure that stock is correctly priced and displayed
– Ensure product availability of the sales floor
– Housekeeping
– Keeping up to date with promotions
- Risk
– Ensure that products are tagged in line with the company policy
– Participating in stock takes
– Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management
- Consistently live the Ackermans values & policies and procedures in all aspects of your work
We’re on the hunt for a Traffic Coordinator to support our Digital Marketing Team! Under the leadership of the Content Manager, this role will be responsible to track the Content Plan aspects for the Content Manager to execute the Content Plan.
We’re a fully in-office team.
Key responsibilities:
1. Content Plan Tracking
- Construct the tracking documents and ensure that all elements of the Content Plan from the Content Manager (with input from the digital channel managers) are incorporated in the tracking document(s)
- Balance the providers of the assets with the Content Manager – which agency does what – where visuals and content is expected from
- Assign timelines to each element
2. Briefs
- Get all the briefs from the Content Manager and/or digital channel managers
- File/system input of briefs
- Ensure all briefs are communicated on-time and in-full to all providers
3. Communication & tracking
- Regular communication and follow-up of the briefs to manage on-time delivery
- Update system to have up-to-date information about all content pieces
- Highlight any obstacles or challenges hindering the execution of the plan to the Content Manager
4. Reporting & invoicing
- Regular reporting to the team within the set meeting structures of the team and in the set format (like status stand-ups and reporting documents)
- Receive & check invoices from agencies, track against budget, note in register and input for payment
Experience required:
- 0-2 years’ experience in traffic / project management in agency / creative / retail environment
- Experience in working with a traffic management scheduling and planning system
- Experience in online commerce and/or digital environment
- Experience gained in a retail / advertising environment
In terms of the Company policy for appointments and promotions, preference will be given to candidates who will enhance the diversity of the team and contribute to employment equity within the Company provided that the competencies and minimum requirements for the position have been met.
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